Terms of Service
Last updated 5 October 2026
These terms are a contract between you and Gymrapp (“we”, “us”) for the Gymrapp iOS and Android app and the website at gymrapp.com (together, the “Services”).
By creating an account or using the Services you agree to these terms. Our Privacy Policy explains how we handle personal information. If you do not agree to these terms, do not use the Services.
We are based in Taipei City, Taiwan. Contact: [email protected].
We may change these terms for legal, security, technical, or service reasons. For a material change, we will give direct notice in the app or by email at least seven days before it takes effect, or longer where law requires. A change may take effect sooner only when necessary for legal or security reasons. For an ordinary adverse change, paid benefits continue through the period already paid for and the change applies on renewal. If necessary legal or security action affects paid benefits earlier, your remedies under applicable law remain available. We will obtain your agreement where law requires it. If you decline a change, stop using the affected Service and cancel renewal before the store deadline; you do not have to delete your account.
The Services are for people 18 or older.
1. The Services
Gymrapp is a training app. You can log strength and cardio, sync wearables and health platforms, follow programs, and use generated programs and coaching replies.
The website includes marketing, support and the gym directory. The directory helps you find venues and compare community-reported training/access and equipment information. It does not host public profiles, a social feed or a marketplace. Gym details, prices, access terms and map/address results can be incomplete, disputed, approximate or out of date; confirm material conditions with the venue before travelling or buying. An official affiliation describes the reviewed program relationship, not a guarantee of equipment, admission or availability.
The Services are intended for general fitness. They are not designed to diagnose, treat, cure, or prevent a disease or condition. Do not use Gymrapp as a substitute for a doctor, physiotherapist, or qualified coach. Training can cause injury. You are responsible for whether a workout is appropriate for you.
Generated programs use your request and selected stored training, profile, and health history. Coaching replies use your request, conversation history, and tool results. They can be wrong and are not professional advice. Independently check factual claims before relying on them.
2. Accounts
You need an account to use the app or gym directory. The directory uses the same account without requiring mobile profile setup. Sign-in is Google or Apple. We do not issue a Gymrapp password. You are responsible for the Google or Apple account you use to sign in.
Keep your information accurate. We may suspend or delete an account that is abusive, fraudulent, under 18, or in breach of these terms.
You may submit an account-deletion request in the app, through [email protected], or through the contact page. An in-app request is sufficient and does not require a second email. The Privacy Policy describes the deletion process, provider requests, backups, and narrow retention exceptions.
3. Subscriptions
Some features require a paid subscription. Before you confirm a purchase, the paywall shows the full amount that will be charged as the primary price, the billing and automatic-renewal period, and any trial or introductory terms. A monthly or daily equivalent for a longer plan is secondary to the full charge. The App Store or Google Play purchase sheet confirms those terms. We do not take card numbers; Apple or Google charges you.
Subscriptions renew automatically until you cancel. Cancel in your Apple or Google account settings before the store's renewal deadline to avoid the next charge. Access normally continues through the period already paid for, subject to refund rights, store rules, and applicable law.
Disabling or deleting your Gymrapp profile does not cancel a store subscription. Cancel in your Apple or Google account settings.
For an Apple purchase, request a refund from Apple. For a Google Play purchase, request a refund from Google or contact Gymrapp. Refund rights and access after cancellation remain subject to store rules and applicable law, including mandatory consumer rights.
If we change the price, we will follow the store’s notice rules and applicable law.
4. Your content
You retain any rights you have in the content you provide to Gymrapp. You give us a licence to host and process that content solely to operate the Services (including sync, backups, and generating a program or reply you asked for).
Directory observations and anonymous support counts may be public without your account name or email. Submit facts you observed and mark unknown information honestly. Missing-venue proposals are reviewed privately by Gymrapp and do not guarantee publication. Review may resolve a proposal to an existing venue. We may exclude, retire or correct directory information and restrict abusive participation. Non-identifying immutable venue facts may remain after account cleanup, as explained in the Privacy Policy.
Do not upload anything you do not have the right to use, or anything illegal or that would harm others.
5. Acceptable use
You may not:
- Probe, disrupt, or overload the Services, or bypass security or paywalls.
- Scrape other people’s data or create accounts by automated means.
- Use the Services to diagnose, treat, cure, or prevent a disease or condition.
- Reverse engineer the app except as allowed by law.
6. Intellectual property
The app, website, exercise library, official programs, and Gymrapp marks are ours or our licensors’. Except where Apple’s Standard EULA applies, these terms give you a personal, non-transferable licence to use the app as allowed by the applicable store’s rules. For the iOS app, Apple’s Standard Licensed Application End User License Agreement applies to the licensed app and the content, materials, and services accessed through it, and prevails wherever applicable if these terms conflict with it. These Gymrapp terms supplement the Standard EULA for the Services, account, content, and subscription. We do not sell you the software.
7. Third-party services
Health platforms, Garmin, App Store, Google Play, and sign-in providers have their own terms. If you connect them, you also have to follow those terms. Generated programs and coaching use the model providers listed in the Privacy Policy, which links their terms; their use restrictions apply to your use of those features and their outputs. We are not those companies.
8. Disclaimers
The Services are provided as is. To the fullest extent the law allows, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted or error-free, or that any generated program or metric is accurate.
9. Liability
To the fullest extent the law allows, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or lost data, arising from your use of the Services.
Our total liability for any claim is limited to the greater of (a) the amount you paid for the Services in the twelve months before the claim and (b) USD 50. Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud or death or personal injury caused by negligence where the law does not permit that limit.
10. Governing law
These terms are governed by the laws of Taiwan, without regard to conflict-of-law rules. If you are a consumer, this choice does not deprive you of mandatory protections provided by the law of your country of residence. Courts in Taipei, Taiwan have jurisdiction, but you may bring a claim in your country of residence when its mandatory consumer law permits or requires that forum.
11. Contact
Gymrapp
Taipei City, Taiwan
[email protected]